Every device earns its grade.
Before anything goes on sale, it passes our rigorous 72-point check — tested, graded honestly and backed by a 12-month warranty. Here's exactly what each grade means, so you know precisely what arrives at your door.
Every device is tested, graded honestly and backed by a 12-month warranty.
How every device is graded
Three steps, zero guessworkThe five grades, explained
Untouched and pristine, exactly as it left the manufacturer — factory seal still intact. Original packaging, all accessories and documentation, ready to perform right out of the box.
Has barely brushed hands with the world and gleams almost like new. Signs of use are nearly invisible, and performance is as flawless as the finish — like-new quality at a friendlier price.
Gently used and it shows — but only just. Expect the odd faint mark you'll have to hunt for, with performance fully tested and faultless. The grade most of our customers choose.
The sweet spot between honest use and excellent value. You'll spot minor cosmetic marks — a scratch here, a light scuff there — but performance is bang-on: tried, tested and returned to its best.
These devices have lived a life — scuffs, dents, maybe a crack — but each one has been restored, tested and certified to work well. Saved from landfill, at the lowest price of any grade.
