The Home Of Tech.
From iPhones to consoles, we offer high-quality refurbished devices at unbeatable prices. Trade in or shop with confidence at Tech4Cash!
FAQ's
Got questions? We've got answers! Find everything you need to know about orders, shipping, trade-ins, warranties, and more right here. If you need further assistance, our support team is always happy to help! 🚀
What is a Grade?
At Tech4Cash, we use a grading system to describe the cosmetic condition of our refurbished devices. Every device is fully tested and 100% functional, but the appearance may vary based on the grade.
Here’s what our grades mean:
Brand New (Like New) – Almost perfect condition with little to no signs of use. Looks nearly brand new.
Excellent – Almost perfect condition with little to no signs of use. Looks nearly brand new.
Very Good – Minimal signs of wear, such as very light scratches that are hardly noticeable.
Good - Some visible signs of use, like small scratches or minor marks, but nothing that affects performance.
Eco Grade – Fully functional but with heavier signs of wear (e.g., deeper scratches, scuffs, or minor screen marks). A great budget-friendly option!
What is the Warranty?
All our refurbished products come with a 12-month warranty, covering technical malfunctions. However, it does not include coverage for accidental damage, water damage, loss, or theft.
What is the Battery Health of my Device?
At Tech4Cash, we ensure all our refurbished devices have a fully tested and reliable battery that meets industry standards.
- Smartphones: Minimum 80% battery health
- MacBooks & iPads: Battery is tested to hold good charge capacity
- Apple Watches: Fully tested for reliable performance
What payment methods are accepted on Tech4cash?
We accept a variety of secure payment methods, including:
Credit & Debit Cards – Visa, Mastercard
Digital Wallets – Apple Pay, Google Pay, PayPal
Buy Now, Pay Later – Klarna, Clearpay
Shop with confidence and choose the payment option that works best for you! 🚀
How is my device protected during shipment?
Your device will be securely protected during shipment with our shipping box. This includes a sturdy box and secure packaging materials to keep your device safe in transit.
What Accessories Come with My Device?
At Tech4Cash, we focus on providing high-quality refurbished devices at the best value. Unless stated otherwise, our refurbished Smartphones, MacBooks, iPads, and Apple Watches do not include original accessories such as chargers, cables, or earphones.
However, all devices come with:
- A charging cable (where applicable)
- A securely packaged box for safe delivery
- A 12-month warranty for peace of mind
If you need additional accessories like power adapters, cases, or screen protectors, they can be purchased separately on our website.
When will my order be shipped?
Orders placed before 2pm are dispatched the same day—your order will be on its way in no time! Plus, every order comes with a courier tracking number, so you can follow your package from shipment right to your door.
Trade-In
Got an old device? Trade it in with Tech4Cash for fast payment and a hassle-free experience!
When will my payment be processed?
For trade-ins, payments are processed within 1 business days after we receive and inspect your device.
What is the shipping label coverage?
Our free prepaid shipping label provides coverage up to £150 for your trade-in device.
For devices valued over £150, we recommend using your own tracked and insured shipping service for full protection. Tech4Cash is not responsible for lost or damaged parcels beyond £150 coverage.
Need help? Contact our support team for guidance!
Do I need to reset my device?
Yes! Before sending in your device, please factory reset it and remove all personal data, including iCloud, Google, or Samsung accounts. This ensures a smooth trade-in process and protects your privacy.
Does Battery Health affect offer?
Does Battery Health Affect the Price?
Yes, battery health can impact the trade-in value. Devices with lower battery health may receive a reduced offer based on our inspection. To get the best price, your device should have at least 80% battery health and be in full working order.
Do you return the items for free?
Yes! If you decline our revised offer, we’ll return your device for free—no extra cost, no hassle. 🚀
